Return Policy

Return and Refund Policy

All items must be returned within 60 days of the shipping date. We only offer exchanges or store credit. Return shipping costs are paid by the customer. We are not responsible if we do not receive your return/exchange. We recommend keeping a copy of the receipt with your tracking number for proof of return.

Please send us an email to brorqteam@gmail.com and we will provide the return instructions.

 a close up of a device

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time (45 days not including 2-5-day processing) you can request a refund or a reshipment. If you received the wrong item, you can request a refund or a reshipment. If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Brorq (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of Brorq.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending email to brorqteam@gmail.com

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 21 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorize you to do so.

Sizing Chart

TOPS AND DRESSES

Measure around the fullest circumference of your bust. Unless otherwise indicated, all our tops and dresses are made to accommodate both the pregnant and post-pregnant body. Where applicable, we will note styles with roomier or close-fitting cuts so that you can order a size up or down. If you have questions about the sizing or fit of any particular style, do contact our team

Size Chart Brorq maternity

 

FOR LINGERIE , INTIMATE DRESSES AND TUBE TOPS

Lingerie Brorq maternity Sizing

JEANS AND SHORTS

For maternity bottoms, measure the largest circumference of your hip by wrapping it around your hips, just below your now-full belly.

 Bottoms and Jeans Sizing Brorq Maternity

BOTTOMS & LEGGINGS

For maternity bottoms, measure the largest circumference of your hip by wrapping it around your hips, just below your now-full belly.

 Bottom leggings jeans denim brorq maternity

COLOUR, SIZING & FIT

While we aim to provide as much information as possible, there may be slight variations in colour for products due to factors such as different calibration of computer screens and photo studio lighting.